Making sure our customers are thrilled with their Monarch Tea Co. experience is always our top priority.

In the event that your online order does not meet your expectations, please contact us immediately at katie@monarchteaco.com and we will make it right.  

Please note as tea is a food product, we cannot accept returns of tea for food safety reasons.

If your tea is damaged in postal transit, and you have photo evidence of the damage, please email us at katie@monarchteaco.com and we will commence email communication with you to reach a resolution.